By placing an order through oMiners, you are agreeing to the terms below. We set these policies to maintain transparency with our customers regarding our refund methods and procedures:




We do not facilitate returns and refunds on purchases. All orders are finalized once they are confirmed.

All items are extensively examined and inspected by our team of qualified technicians before shipping to make sure there is no malfunctioning or damage. Our priority is quality which encourages no need for returns.




Once the order is confirmed, it is cleared for transit and cannot be cancelled.




Refer to Shipping Policy available here.




If your machine or any purchase incurs damage after delivery, oMiners holds no responsibility in that regard.
Damaged items are not eligible for an exchange or refund.

  • Any and all additional shipping fees will be borne by the customer.
  • Damaged/Faulty items are not eligible for a refund or an exchange.
  • Sometimes manufacturers provide direct support to end-users for the best support on their products. Our customer care may refer you to a manufacturer, if in their expert opinion that would be most beneficial for your product(s).